Thursday, 31 March 2011

Customer Service at Gorgeous Fabrics

Follwing my hiccup of a day yesterday I was delighted to receive an email from Ann at Gorgeous Fabrics late yesterday evening regarding the green print fabric.  I received an apology, an explanation and the additional yard I ordered is being sent to me free of charge - how brilliant is that?  Ann refunded the monies immediately to my account.

Thank you Ann - one very happy customer!

Onward and upward ladies - I feel some sewing / toiles coming on today!

Have a good day.

1 comment:

AllisonC said...

That is brilliant customer service, both Ann and her fabrics are indeed gorgeous! We look forward to seeing your finished skirt soon - be careful with the serger!